Expressions · Brazilian Portuguese

How to say please, sorry and excuse me in Portuguese

“Please” is por favor. “Sorry” is desculpa (to a friend) or desculpe (to anyone else). “Excuse me” to get past someone is com licença; to get attention it’s also desculpa.

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The phrases everyone needs

Please & sorry in Portuguese: the phrases everyone needs
ListenPortugueseEnglishWhen
por favorpleaseeverywhere
por gentilezaplease (if you would be so kind)shops, the phone; polite, a little formal
desculpasorryfriends, family, anyone your age
desculpesorrystrangers, service, older people
me desculpaforgive me, I’m sorrya little warmer
foi malmy badslang; friends only
perdãopardon; forgive mesincere, slightly formal; also “pardon?”
sinto muitoI’m so sorrysympathy and bad news, not a bump
com licençaexcuse me (to pass, enter, leave)getting past, interrupting, leaving the table
licençaexcuse me (short)the quick version, squeezing past
oi? / como?pardon? what did you say?when you didn’t hear; oi? with a rising tone
opaoops; excuse mebumping into someone, dropping something

Please in Portuguese

Por favor (poor fah-VOR) works everywhere. Por gentileza is the polite, slightly formal version you hear in shops and on the phone (“if you would be so kind”). Brazilians often soften a request instead of adding please: você pode…? (can you…?), dá pra…? (is it possible to…?), será que…? (I wonder if…?). Uma água, por favor is complete and polite. Faz favor is Portugal.

To a woman, to a man

None of these change with gender: por favor, desculpa, desculpe, com licença and perdão are the same whoever is speaking and whoever is listening. The one that does is thanks, which follows the speaker: obrigado for a man, obrigada for a woman. Moço and moça (young man, young woman), the polite way to get a stranger’s attention, follow the person you are calling.

Pronunciation

por favor poor fah-VOR · por gentileza poor zhen-chee-LEH-zah · desculpa jees-KOOL-pah · desculpe jees-KOOL-pee · perdão pehr-DOWNG · com licença kong lee-SEN-sah · sinto muito SEEN-too MWEEN-too · foi mal foy MOW. The d of desculpa softens to “j” in most of Brazil, and the ão of perdão is nasal, through the nose with no hard n; the pronunciation guide has both. Press play on any row above to hear each one.

All the ways to say it

The bill, coffee, water, please

A conta, por favor. Um café, por favor. Uma água sem gás, por favor. Name the thing, add por favor, and you have ordered politely; a verb is optional. The food words page has what is on the menu.

  • a conta, por favorthe bill, please

    at the end of a meal

    A conta, por favor. Pode ser no cartão?The bill, please. Can I pay by card?

  • um café, por favora coffee, please

    a small black coffee, unless you say otherwise

    Um café e um pão de queijo, por favor.A coffee and a cheese bread, please.

  • uma água sem gás, por favora still water, please

    com gás for sparkling

    Uma água sem gás, por favor, bem gelada.A still water, please, nice and cold.

  • o cardápio, por favorthe menu, please

    sitting down

    Boa noite! O cardápio, por favor.Good evening! The menu, please.

  • mais um, por favoranother one, please

    the same again

    Mais um suco de laranja, por favor.Another orange juice, please.

  • pode trazer…?could you bring…?

    the softened ask, with or without por favor

    Pode trazer mais guardanapos, por favor?Could you bring more napkins, please?

  • por gentileza, …if you would be so kind, …

    polite; shops, counters, the phone

    Por gentileza, o senhor pode aguardar um minuto?If you would, could you hold on a minute, sir?

  • dá pra…?is it possible to…?

    the casual ask; dá pra trocar? can you change it?

    Dá pra trocar por uma sem cebola?Could you swap it for one without onion?

Sorry: desculpa or desculpe?

Both mean “sorry” and both are correct. Desculpa (jees-KOOL-pah) is the form Brazilians use with tu-style informality: friends, family, anyone your age. Desculpe goes with você and senhor/senhora: strangers, service, older people. In practice Brazilians say desculpa most of the time and nobody minds. Me desculpa / me desculpe (“forgive me”) is a little warmer. Desculpa aí is the casual “sorry about that”.

  • desculpasorry

    friends, family, your age; the one Brazilians say most

    Desculpa, não vi a sua mensagem.Sorry, I didn’t see your message.

  • desculpesorry

    strangers, service, older people

    Desculpe, a senhora deixou cair isto.Excuse me, madam, you dropped this.

  • me desculpaI’m sorry, forgive me

    warmer; when you mean it

    Me desculpa, eu não quis te magoar.I’m sorry, I didn’t mean to hurt you.

  • desculpa aísorry about that

    casual; a small thing

    Desculpa aí, cheguei atrasado de novo.Sorry about that, I’m late again.

  • desculpa pelo atrasosorry for the delay

    pelo before a masculine noun, pela before a feminine one

    Desculpa pelo atraso, o trânsito estava horrível.Sorry for the delay, the traffic was awful.

Stronger apologies

Perdão (pardon; sincere, slightly formal; also “pardon?” when you didn’t hear), me perdoa (forgive me), mil desculpas (a thousand apologies), sinto muito (“I’m so sorry”: sympathy and condolences, not for bumping into someone), foi mal (slang “my bad”, friends only), foi sem querer (it wasn’t on purpose), a culpa foi minha (it was my fault).

  • perdãopardon; forgive me

    sincere; or “pardon?” when you didn’t catch it

    Perdão, eu exagerei ontem.Forgive me, I went too far yesterday.

  • me perdoaforgive me

    when it matters; between people who are close

    Me perdoa, não vai acontecer de novo.Forgive me, it won’t happen again.

  • mil desculpasa thousand apologies

    a big slip, said with feeling

    Mil desculpas, esqueci completamente do nosso almoço.A thousand apologies, I completely forgot our lunch.

  • sinto muitoI’m so sorry

    bad news, loss, sympathy; never a bump

    Sinto muito pela sua perda.I’m so sorry for your loss.

  • foi malmy bad

    slang; friends only

    Foi mal, cara, errei o horário.My bad, man, I got the time wrong.

  • foi sem quererit wasn’t on purpose

    after an accident, big or small

    Foi sem querer, eu juro!It wasn’t on purpose, I swear!

  • a culpa foi minhait was my fault

    owning it

    A culpa foi minha, eu devia ter avisado.It was my fault, I should have let you know.

Excuse me

To get past, enter a room, leave the table, or interrupt: com licença (kong lee-SEN-sah), often just licença. To get someone’s attention (a waiter, a stranger): desculpa, moço / moça (young man / young woman; normal in Brazil, not rude), oi! To say “pardon? what did you say?”: oi?, como?, quê?, perdão? Oi? with a rising tone is the most Brazilian of these and surprises learners.

  • com licençaexcuse me (to pass, enter, leave, interrupt)

    the permission excuse-me; never an apology

    Com licença, eu preciso passar.Excuse me, I need to get past.

  • licençaexcuse me (short)

    squeezing past on a bus, in a crowd

    Licença, licença! Vou descer aqui.Excuse me, excuse me! I’m getting off here.

  • moço / moçaexcuse me (young man / young woman)

    calling a waiter, a shop assistant, a stranger; polite

    Moça, você pode me ajudar?Excuse me, miss, could you help me?

  • oi?pardon? sorry?

    you didn’t hear; rising tone

    Oi? Não entendi, pode repetir?Sorry? I didn’t get that, could you say it again?

  • como?pardon? how was that?

    a little more careful than oi?

    Como? Desculpa, está barulhento aqui.Pardon? Sorry, it’s noisy here.

  • opaoops; excuse me

    bumping into someone, dropping something

    Opa, desculpa! Não te vi.Oops, sorry! I didn’t see you.

How to reply to an apology

Tudo bem, não foi nada, imagina, relaxa (relax), sem problema, tranquilo, de boa (slang: all good), que isso. To com licença: pois não (literally “why not”, meaning “go ahead”), claro, à vontade (make yourself at home).

How to reply, by situation
SituationListenReplyTone
Any apologytudo bem“it’s fine”; always right
A small bump or slipnão foi nada“it was nothing”
Someone apologises warmlyimagina!“don’t mention it”; very Brazilian
A friend fretting over itrelaxa“relax”; friendly
Service, a strangersem problema“no problem”; neutral
Friendstranquilo / de boa“no worries”, “all good”; de boa is slang
To com licençapois não“go ahead”; it looks like no and means yes
To com licençaclaro / à vontade“of course”, “make yourself at home”

Formal vs informal at a glance

What to say, and what to avoid, by situation
SituationListenSayAvoid
A frienddesculpa, foi mal, relaxapeço desculpas: sounds like a letter
A strangerdesculpe, com licença, por favorfoi mal, desculpa aí
An emailpeço desculpas, por gentileza, lamentofoi mal, dá pra
Sympathysinto muito, meus sentimentosdesculpa: that is for your own slip

Brazil vs Portugal

Portugal: desculpe is the default, faz favor is common, se faz favor in shops, and com licença is also used to answer the phone. Brazil: desculpa, por favor, por gentileza; foi mal, de boa and moço / moça are Brazilian.

Common mistakes

  • Lo siento and perdón: Spanish. In Portuguese, desculpa and perdão.
  • Sinto muito for a small bump. It sounds like condolences.
  • Com licença to apologise. It only means “let me through” or “may I”.
  • Hearing oi? as “hi?”. With a rising tone it means “pardon?”.
  • Thinking moça is rude. It is the polite way to call a young woman you don’t know.

In real Brazilian books

“— Desculpa, não pude vir mais cedo; que há?”
— A Cartomante, Machado de Assis
Open this book
“— Bem... desculpe... Adeus, baronesa.”
— Questão de Honra, Artur de Azevedo
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“— Perdão: você está procurando com u: deve ser com o!”
— As Asneiras do Guedes, Artur de Azevedo
Open this book

Questions

How do Portuguese speakers say please?

Por favor. In Brazil you also hear por gentileza in shops and on the phone; in Portugal, faz favor.

Is it desculpa or desculpe?

Both mean sorry. Desculpa is informal (friends, family, your age); desculpe is for strangers, older people and service. Brazilians use desculpa most of the time.

How do you apologize in Portuguese?

Desculpa or desculpe for everyday sorry, me desculpa to be warmer, mil desculpas or perdão when it matters, sinto muito for sympathy.

How do Brazilians say sorry?

Desculpa, and between friends foi mal (“my bad”). Perdão is stronger. Sinto muito is “I’m so sorry” about bad news.

How do I say excuse me politely in Portuguese?

Com licença to pass, enter, leave or interrupt. Desculpa or moço / moça to get attention. Oi? or como? when you didn’t hear.

What is pardon me in Portuguese?

Perdão. It works both as a sincere apology and as “pardon?” when you didn’t catch something.

How do you say “sorry, I don’t speak Portuguese”?

Desculpa, eu não falo português. Add você fala inglês? (do you speak English?). Most Brazilians will slow down and help.

How do you respond to desculpa?

Tudo bem, não foi nada, imagina or relaxa. To com licença, say pois não or claro.

How do you say please and thank you in Portuguese?

Por favor and obrigado / obrigada. Together: Um café, por favor. … Obrigada! The thank you guide has every way to say thanks and how to reply.

Entries in this group

  • Desculpa / desculpe

    Desculpa and desculpe both mean sorry and both are correct.

  • Por favor

    Por favor is please, everywhere in Brazil: a coffee, the bill, a favour.

  • Com licença

    Com licença (“with permission”) is the excuse me of getting past someone, entering a room, leaving the table or interrupting.

  • Perdão

    Perdão is the stronger apology: pardon, forgive me, said when it matters, a notch more sincere and formal than desculpa.

  • Pois não

    Pois não looks like “well, no” and means yes.

  • Foi mal

    Foi mal (literally “it went badly”) is the Brazilian slang “my bad”: a quick, light apology between friends for a small slip, a late reply, a missed call.

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